WhatsApp us
LinkRadby LinkSat S.A.R.L.
LinkRad › FAQ

Common questions

Short answers to what operators ask most. Anything else — just contact us.

Which routers and NAS does LinkRad support?

Anything that speaks standard RADIUS: MikroTik RouterOS (PPPoE and Hotspot, with CoA and SNMP graphs), carrier BNGs and other vendors. MikroTik gets the deepest integration, including live sessions, disconnect, queue control and router access from the app.

Where does it run?

On your own server (a VM or a dedicated box on your network) or on a server hosted by LinkSat. Your data stays on your server; we only need the license server reachable for activation and updates.

Can I migrate from my current billing system?

Yes. We import subscribers, services, resellers and balances from CSV/Excel or directly from your existing billing or management system, and we run a parallel period before cut-over.

How do updates work?

Updates are published by LinkSat and installed from the admin panel with one click. A changelog shows what changed. Mobile apps update through Google Play or the in-app updater.

Is there a demo?

Yes — a live demo server with sample data. Request access and we will send you admin, reseller and subscriber logins, or walk you through it on a call.

What about Arabic?

Web panel and mobile app are fully bilingual (English and Arabic) with right-to-left layout. Each user picks their language.

Get started

Still have a question?

Ask us directly — demo access, licensing, migration or a feature you need. We are happy to help.